St. Stephen’s Human Services
  • Minneapolis, MN, USA
  • $20.60-$21.60 DOQ
  • Hourly
  • Full Time


Career Opportunity


Next Step Housing Assessor

Reports to:

Director of Housing Programs


M-F, Daytime Flexible

Job Type:

Non-Exempt, Full Time, 40 Hours/week


$20.60/hour with the possibility of up to $21.60/hour DOQ



Union Representation:

This position is represented by the AFSCME Local 999


St. Stephen's Human Services is an innovative and collaborative nonprofit organization whose mission is to end homelessness. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.

St. Stephen's Human Services' values are:

Equity: Housing is a basic human right.

Dignity: Every person deserves to be treated with dignity and respect.

Integrity: We expect honesty and accountability of ourselves and others.

Self-Determination: Each person has the ability to know and realize their own success.

Mutual Responsibility: Investing in our neighbors results in a healthy community for all.

St. Stephen's is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including: medical insurance, employer paid dental and life insurance, short term disability, 20 days of paid time off in the first year of employment, and a 401k retirement savings with an employer match. Visit for an overview of our benefits.

St. Stephen's is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect.

St. Stephen's Human Services is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals


Next Step Assessment primarily involves scheduling and assessing families experiencing homelessness in Hennepin County in order to get them on a housing priority list for the Coordinated Entry System. The Next Step Assessment is designed to ensure housing opportunities are appropriately matched with families through collecting relevant information from the families, including a housing history.

The Assessor works collaboratively with Hennepin County's Housing Referral Coordinators, housing staff within St. Stephen's Human Services, as well as Hennepin County Leadership Committee for the Family Coordinated Entry System. This is a key position that lies at the center of the Coordinated Entry System for families experiencing homelessness in Hennepin County.


  • Assess/screen families experiencing homelessness in Hennepin County for the Coordinated Entry System. Assessments may take place at St. Stephen's main office, at shelters located throughout the metro area, at encampments, and at other community locations. This is a mobile position and requires the use of the Assessor's personal vehicle.
  • Manage complex scheduling process and tracking for assessments in coordination with the other assessor.
  • Complete all required data collection and reporting.
  • Input data into Minnesota's Homeless Management Information System (HMIS) while ensuring efficiency and accuracy.
  • Coordinate with Director of Housing Programs and Director of Program Operations to ensure program contract compliance.
  • Implement changes as the Coordinated Entry System continues to evolve.
  • Establish and maintain active working relationships with community partners including funders, Hennepin County, the Family Coordinated Entry Leadership Committee, and other providers.
  • Participate in community meetings as appropriate.


Having personal vehicle is a requirement for this position as this Assessor role is mobile.

Successful applicants will embrace the following perspectives:

  • Commitment to St. Stephen's values and mission of ending homelessness.
  • Commitment to working towards an anti-racist culture both within St. Stephen's and the broader community.
  • Holds the belief that every household can achieve housing stability.
  • Commitment to harm reduction and housing first philosophies.

Successful applicants will have the following skills and abilities:

  • Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
  • Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
  • Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.

Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:

  • Personal experience with homelessness;
  • Experience working, interning, or volunteering with people experiencing homelessness;
  • An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies.

We encourage applicant with lived experience to apply. However, if you have received services from St. Stephen's Human Services within the last two years this will make you ineligible for employment.

This position requires use of your own personal vehicle for Agency business and will be required to maintain liability insurance coverage of at least $100,000 per person and $300,000 per occurrence.

In addition, applicants must:

  • Must have valid Driver's License and pass a DHS NetStudy 2.0 background check and a driving record background check.


  • Two years' experience working with people experiencing homelessness
  • Licensed social worker
  • Fluency in languages used by our clients (Spanish, Amharic, Oromo, Somali, ASL)
  • Experience with Minnesota's Homeless Management Information System


Sedentary work Sitting most of the time with occasional walking. Exerting up to 10 pounds of force occasionally.


Visit and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter both are required. If you have previously created an account to apply for a position at St. Stephen's, login to your account before attempting to apply for another position.

Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please.

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St. Stephen’s Human Services
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